We welcome proposals with a thematic and/or methodological focus on sustainable tourism management and innovation in touristic activity, on different scales and in different territorial contexts.
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Thesis Proposals |
Researchers |
Research Groups |
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L3.1. Innovation and entrepreneurship in tourism
* Inclusive experience and digitization in organizations. Study how inclusive experience design is managed by organizations operating in the tourist industry. Co-creation of inclusive experiences in shared environments. Integration of digital resources to improve the tourism experience. Digitization in the creation of inclusive tourism solutions.
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L3.2. Tourism marketing
* Omnichannel marketing in the positioning and image of tourism destinations and its influence on tourists' decision to travel.
Analyse how travellers use different communication channels to obtain information about their trips and ultimately make a final decision about where to go. Companies and tourism destinations should currently be following an omnichannel strategy with the aim of reaching a greater number of travellers, but also to facilitate and improve their experience during the different stages of travel. In this regard, the growth in technology and social media plays a fundamental role. Using this context as a backdrop, this research will analyse how different online communication channels (in particular social media publications, stories and companies' and organizations' exploitation of influencer profiles) determine the positioning and image of a specific tourism destination.
* The use of industry 4.0 in the travel industry: improving the tourist experience.
According to Philip Kotler, considered by many to be the father of modern marketing, we are living in the era of marketing 4.0, characterized by the use of technology to enhance consumers' buying experience. Accordingly, tools such as geolocalization, apps, chatbots, artificial intelligence and augmented reality have gained significant relevance for companies when it comes to obtaining information about their users (location, likes, preferences) and therefore enables them to offer the best experience possible. Using these ideas as a basis, this research line intends to analyse how industry 4.0 is applied to different stages of a tourist's trip, how these technological tools influence tourists' experiences and consequently, whether they decide to recommend or even return to the same destination.
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I2TIC |
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L3.3. Inclusive and accessible tourism Inclusive experience and digitization in organizations. Study how inclusive experience design is managed by organizations operating in the tourist industry. Co-creation of inclusive experiences in shared environments. Integration of digital resources to improve the tourism experience. Digitization in the creation of inclusive tourism solutions. |
Dr. Mónica Cerdán | I2TIC |